After a power outage when I was doing a scan for viruses--I now get this errorerror loading C:|Windows|kbdhetax.dllDo I need this to load--I am now running in selective startup and took the check mark off this item--is this ok to do?1 person needs an answerI do too

Hi Sue528, I would suggest you to boot the computer in normal mode to reproduce the error as that would put the key in the registry. If the issue reproduces go to the key which you have unchecked and make a note of the location and command of the key.Locate the key on the computer. And you may have to delete the key. Here are steps to open registry editor:a. Click on startb. Select runc. In run box type in regeidt Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:How to back up and restore the registry in Windows:http://support.microsoft.com/kb/322756 Also run an online scan for any threat and try to fix themhttp://onecare.live.com/site/en-Us/center/cleanup.htm Regards:Samhrutha G S - Microsoft Support.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.